#1: The secondary market is NOT the same as the gray market.
Truth is, the two markets are vastly different. Most
reputable surplus and pre-owned network equipment
sellers have more stringent practices in place to
detect black market and counterfeit goods than most
original equipment manufacturers (OEMs), value-added
resellers, and distributors. Since packaging is not
a reliable way to judge authenticity, the best
secondary marketers conduct extensive tests on
all resold equipment to prove legitimacy. In
addition to these high standards, top providers
in the secondary market work closely with law
enforcement to eradicate counterfeit equipment.
#2: Used equipment is NOT abused equipment.
Reputable marketers of surplus and pre-owned network
equipment do not sell their goods "as is." All
products are fully refurbished to ensure that
they’re as close to original condition as possible—and
in many cases, they’re better than new. Buyers should
only deal with alternate equipment sources that have
a proven track record for longevity, financial
stability, and reputable business practices.
#3: The equipment you need IS available
from other sources than the OEM.
More surplus and pre-owned network equipment is
available today than ever before. Top providers
in the secondary market maintain extensive
inventories of the most popular networking
equipment. This means the vast majority of
requests can be filled on the spot. If not,
these providers have extensive contacts,
enabling them to fulfill requests within days.
By contrast, it often takes weeks or months
to secure new equipment from manufacturers.
#4: Third-party components are NOT necessarily inferior.
Third-party components can be effective replacements for
original equipment. For example, Cisco buys its memory from
NEC, Samsung, and other third parties, rather than the product
manufacturer. The memory does not carry a Cisco logo, even
when it’s resold, so identical items are available directly
from the memory manufacturer. Purchasing accessories such as
memory directly from a third-party source may reduce costs
as much as 80 percent. A knowledgeable secondary market
provider can help you identify these opportunities, while
ensuring that all third-party components are, in fact,
#5: You CAN get robust
protection for used equipment.
In fact, here at PICS Telecom International, we introduced
the industry's first standard, one-year overnight replacement
warranty on every equipment purchase. Since then, many
others in the secondary market have followed suit—often
surpassing the warranties offered by many OEMs.
#6: You CAN get great technical support
from pre-owned suppliers.
Leading suppliers of pre-owned equipment offer
both pre- and post-sale technical support from
certified technicians. In most cases, these experts
test up to 100 pieces of networking gear each day,
giving them more real-world experience than most
technical support specialists from OEMs.